34: What do some supermarkets do to motivate employees?

　　35: Why does the speaker say financial targets are less likely to motivate workers?

　　认为良好的劳资关系、愉悦的工作环境、较高的工资和福利待遇、工作安全性好能够激励员工，这是完全符合逻辑的。然而，专家弗洛迪克•赫兹伯格认为这些条件并不能激励员工，只是让员工得到满足的物质条件而已。相反，激励因素包括挑战性和趣味性的工作、认可和责任等。然而，即使随着计算机技术和机器人技术的发展，仍有大量无聊的、重复的和机械的工作，并且还必须有大量做这些工作的非技术人员。所以管理人员如何激励从事这种工作的人呢? 一种解决办法就是让他们承担责任，不是作为个人，而是作为团队。例如，有些超市把办公室人员、填货人和收银员编成一组，让他们决定进什么货、产品如何陈列等。现在很多人在谈论员工认同的公司的价值观和公司文化的重要性，如怎样成为最好的旅馆连锁，或在某一特定领域做最好的，用户最亲善的或者最可靠的产品。这样的价值观比那些只与少数人有关的财务目标更有可能激励员工。不幸的是，只有个别公司才会有这样的目标，当然，并不是所有的竞争公司在业界都能做成最好的。

　　32：根据弗洛迪克•赫兹伯格的观点，什么可以激励员工?

　　33：说话者就计算机时代的工作发表了什么观点?

　　34：一些超市为激励员工采取了什么措施?

　　35：为什么说财务目标不太可能激发员工?

　　Section C

　　原文重现

　　In the humanities, authors write to inform you in many ways. These methods can be (36) classified into three types of informational writing: factual, descriptive, and process. Factual writing provides (37) background information on an author, composer or artist or on a type of music, literature, or art. Examples of factual writing include notes on a book jacket or (38) album cover and longer pieces, such as an article describing a style of music which you might read in a music (39) appreciation course. This kind of writing provides a (40) context for your study of the humanities.

　　As its name (41) implies, descriptive writing simply describes or provides an (42) image of, a piece of music, art or literature. For example, descriptive writing might list the colors an artist used in a painting or the (43) instruments a composer included in a musical composition, so as to make pictures of sounds in the readers’ mind by calling up specific details of the work. (44) Descriptive writing in humanity, particularly in literature is often mixed with critical writing.

　　Process writing explains a series of actions that bring about a result. (45) It tells the reader how to do something, for example, explaining the technique used to show a film. This kind of writing is often found in art, where understanding how an art has created a certain effect is important. (46)Authors may actually use more than one type of techniques in the given piece of informational writing.

　　篇章结构

　　此次复合式听写的话题比较专业，介绍了三类写作题材，即事实性的，描述性的和解说性的。短文结构，先总后分。原文中充斥了许多长难词，致使考生预读时就一头雾水。尤其是全文的首句：In the humanities, authors write to inform you in many ways. 关键是要正确理解humanities(人文学科)一词。