34. A) Offer them chances of promotion. A) 提供给他们晋升机会。

　　B) Improve their working conditions. B) 改善他们的工作条件。

　　C) Encourage them to compete with each other. C) 鼓励他们相互竞争。

　　D) Give them responsibilities as part of a team. D) 给他们责任，让他们成为团队一部分。

　　【听音指导】此题为一细节题。选项B与其他三项明显不同，可初步排除。听音时，注意选项中的promotion，compete和team。

　　【正确项分析】原文中激励超市员工工作是个案，但是问题本身针对的是总结性的答案。即出现在for example前的总结句：Give them some responsibilities, not as individuals, but as a part of a team。but后强调的是team，正确答案为选项D。

　　35. A) They will not bring real benefits to the staff. A) 他们将不能给员工带来真正利益。

　　B) They concern a small number of people only. B) 他们与少数人相关。

　　C) They are arbitrarily set by the administrators. C) 是管理人员随意制定的。

　　D) They are beyond the control of ordinary workers. D) 他们超出了普通工人的控制。

　　【听音指导】首先意识到最后一题的答案应在文章结束前几句找，由各选项可知，所描述的对象并不是积极的，而是有负面影响的。

　　【正确项分析】为什么金钱诱惑刺激不了工作热情，答案出现在结尾前30秒处，即Such values are more likely to motivate workers than financial targets which automatically only concern a few people，意为团队精神更能激起工作热情，因为金钱利益最终只会与团队中的个别人相关。答案为选项B。

　　原文及译文

　　It’s logical to suppose that things like good labor relations, good working conditions, good wages and benefits and job security motivate workers, but one expert, Frederick Herzberg argued that such conditions do not motivate workers. They are merely satisfiers. Motivators, in contrast, include things such as having a challenging and interesting job, recognition and responsibility. However, even with the development of computers and robotics, there’re always plenty of boring, repetitive and mechanical jobs and lots of unskilled people who have to do them. So how do managers motivate people in such jobs? One solution is to give them some responsibilities, not as individuals, but as a team. For example, some supermarkets combine office staff, the people who fill the shelves, and the people who work at the checkout into a team, and let them decide what product lines to stock, how to display them and so on. Many people now talk about the importance of a company’s shared values or culture with which all the staff can identify, for example, being the best hotel chain, or making the best, the most user-friendly or the most reliable products in a particular field. Such values are more likely to motivate workers than financial targets which ultimately only concern a few people. Unfortunately, there’s only a limited number of such goals to go around and by definition, not all the competing companies in an industry can seriously play in to be the best.

　　32: What can actually motivate workers according to Frederick Herzberg?

　　33: What does the speaker say about jobs in the computer era?