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2010年下半年商务英语中级考试冲刺试题及答案

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  Retailer :Don't you think motives are very important in purchasing behavior?

  Sociologist : Yes. Personality , motives , and performance are individual dimensions of life style that have an impact on purchasing behavior. A consumer's personality traits affect the purchase process. For an impatient person, the process is short. For someone with little selfconfidence, the process is long. Post purchase satisfaction is very important to a statusseeker. Consumers have different motives (reasons) when they buy products. Motives are critical when the consumer ranks alternatives and makes a final decision. Motives do change in different situations. A person's performance in various roles determines his or her social acceptance and influences the purchasing process.

  Retailer ,Thank you very much. I think I've learned about the importance of life style.

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