Writing 1 hour 10 minutes

Part one

Question 1

●The chart below shows the percentages of a company’s turnover which were contributed by its main product areas in three successive years.

●Using the information in the chart ， write a short report comparing the contributions of the three products to turnover in the three years.

●Write 120-140 words on a separate sheet.

Part two

● Write an answer to one of the question 2-4 in this part. Write your answer in 200-250 words.

Question 2

●the Sales Manager in your company is looking for a venue where he can hold a three-day conference for sales staff. You have recently attended a conference at the Marston Conference Centre and the Sales Manager has asked you to prepare a report on the suitability of the Centre for his conference.

●Write your report for the Sales Manager.

●Describing your experience of the venue when you attended the conference there

●Assessing the positive and negative aspects of the venue

●Making a recommendation as to its suitability for your company’s conference

Question 3

●You are dissatisfied with the poor service that has recently been provided by the company responsible for delivering your products to your customers.

●Write a letter to the company：

●Informing them of the fall in the standard of their service

●Explaining why you are dissatisfied

●Describing the bad effect the service has on your business

●Detailing what action your intend to take if the service does not improve

Question 4

●You feel that your company’s main product or service would benefit from better publicity. The directors have asked you to write a proposal putting forward your ideas.

●Write your proposal for the directors.

●Mentioning the product or service concerned

●Stating the shortcoming of the current advertising

●Outlining how your competitors publicise their products or services

●Suggesting a different approach to advertising