二. WRITING PARTONE Question 46 The staff in your office decided to spend holidaystogether this year. While reading the new you are attracted by the advertisementof the Grand Palazzo Hotel in Italy. No one in your office has ever been toItaly. So you want your secratary to contact the hotel through telephone. .Write a short message to Ms. Emily Malan ,your secretary. . Suggest theVisit to Italy. . Give the hotel telephone number to her. . Ask her tocontact with that hotel. . write 30-40 words on your AnswerSheet. PART TWO Question 47 You work for Global institute inc. ,which produces softwares. You are responsible for Quality ManagementSystem. Study the following graph which shows the effort taken by yourcompany and IBI Inc , your main competitor. In the graph ,the Quality Managementis divided into five parts. . Use the information in the graph to write ashort report (about 100 120 wards) suggesting ways of improving the qualitymanagement of your company. . Write on your AnswerSheet. 三.LISTENING PART ONE Questions 1-12 . You willhear three face to face conversations. . Write down one word or number inthe numbered spaces on the forms below. Message One. Questions1-4 Ordering List Table No : 3 Name of Customer : Mr. Dishes: Drink 2 bottles of beer. Main Dishes : Chicken with red (3 ). . . . .. (4 ) . . . beef. . . stewardess No. 10 Service Time : 6 :30pm Message Two. Questions 5-8 NEW ACCOUNT REGISTRATION Name :Lilian . (5). . . Open Date : 3rd ,Feb. . Account Type : (6). . .account Deposit Amount : (7) . . . . . . Message Three. Questions 9- 12 Immigration Registration Flight No : JH21 2 Arrival Time :11:40 Name : Helen Robbinson Passport No : 72931831 Purpose ofVisit : (9) . . . . . . Temporary Staying Place : mainly with (10) . . . .. . Staying Period : about (11) . . . months Leaving Date : 15th ,(1 2) . . . . . . |