Questions 13-16

　　For questions 13-16, choose the best title for each numbered paragraph from the list below.

　　For each numbered paragraph 1-4, mark one letter (A-G) on your Answer Sheet.

　　Do not use any letter more than once.

　　A Higher stress levels among top managers

　　B Coping with stress through a positive attitude

　　C Time lost at work through sickness

　　D Causes of increased stress in the work environment

　　E Explanations for missed deadlines

　　F stress reduction through better organisation

　　G Typical problems associated with stress

　　13 Paragraph 1

　　14 Paragraph 2

　　15 Paragraph 3

　　16 Paragraph 4

　　Questions 17—20

　　Using the information in the text, complete each sentence 17-20 with a phrase A-G from the list below.

　　For each question 17-20, mark one letter (A-G) on your Answer Sheet.

　　Do not use any letter more than once.

　　17 Most people agree that the recent increase in stress is due to changes in ____________.

　　18 The trainees are taught that the right level of stress at work is important for good.

　　19 Trainees learn that one way of limiting stress is by deciding upon.

　　20 One of the most important parts of the course is learning how to react to

　　A levels of performance

　　B shorter deadlines

　　C employment practices

　　D higher levels of sickness

　　E unfair demands

　　F successful management structure

　　G practical targets