Part B
　　In the following article some paragraphs have been removed. For Questions 1 - 5, choose the most suitable paragraph from the list A - F to fit into each of the numbered gaps. There is one paragraph which does not fit in any of the gaps.Mark your answers on ANSWER SHEET 1.

　　From her vantage point she watched the main doors swing open and the first arrivals pour in. Those who had been at the head of the line paused momentarily on entry, looked around curiously, then quickly moved forward as others behind pressed in. Within moments the central public area of the big branch bank was filled with a chattering, noisy crowd. The building, relatively quiet less than a minute earlier, had become a Babel. Edwina saw a tall heavyset black man wave some dollar bills and declare loudly, "I want to put my money in the bank"

1

　　It seemed as if the report about everyone having come to open an account had been accurate after all.

　　Edwina could see the big man leaning back expansively, still holding his dollar bills. His voice cut across the noise of other conversations and she heard him proclaim, "I'm in no hurry. There's something I'd like you to explain."Two other desks were quickly manned by other clerks. With equal speed, long wide lines of people formed in front of them.Normally, three members of staff were ample to handle new account business, but obviously were inadequate now. Edwina could see Tottenhoe on the far side of the bank and called him on the intercom. She instructed, "Use more desks for new accounts and take all the staff you can spare to man them."

2

　　Tottenhoe grumbled in reply, "You realize we can't possibly process all these people today, and however many we do will tie us up completely.""I've an idea," Edwina said, "that's what someone has in mind. Just hurry the processing all you can."

3

　　First, an application form called for details of residence, employment, social security, and family matters. A specimen signature was obtained. Then proof of identity was needed. After that, the new accounts clerk would take all documents to an officer of the bank for approval and initialing. Finally, a savings passbook was made out or a temporary checkbook issued.Therefore the most new accounts that any bank employee could open in an hour were five, so the three clerks presently working might handle a total of ninety in one business day, if they kept going at top speed, which was unlikely.

4

　　Still the noise within the bank increased. It had become an uproar.

　　A further problem was that the growing mass of arrivals in the central public area of the bank was preventing access to tellers' counters by other customers. Edwina could see a few of them outside, regarding the milling scene with consternation. While she watched, several gave up and walked away.Inside the bank some of the newcomers were engaging tellers in conversation and the tellers, having nothing else to do because of the melee, chatted back. Two assistant managers had gone to the central floor area and were trying to regulate the flood of people so as to clear some space at counters. They were having small success.