自动回复如下：
quote:
Your e-mail inquiry as to the status of certificate has been received by the Prometric Fulfillment Dept. We will respond to you in detail within two business days. Please be aware of the following: You must wait at least 30 days from date of final exam to receive your certificate. Please provide your current address as well as candidate id# when inquiring about the status of your certificate.
Thank You
然后在两个工作日之内一般可以收到类似下面的e-mail：
quote:
I have updated your address in our database. A new certificate will be sent out on May 26th. It takes two to three weeks for delivery. Thanks
这样就可以等着证书的到来了。
如果在写信要求重寄的日期距离打印投递的日期不足一个月，一般会收到类似以下的答复：
quote:
Your certificate was printed and sent out on April 7th. It takes three weeks for delivery. I am showing it went to the correct address. Please let me know if you have any other questions. Thanks
此时，还是等距离投递日期足够一个月之后再写信要求重寄吧。或者参考以下做法：
quote:
1。给fulfillment@thomson.com发信得到邮件的DHL No
2。然后通过114得到本地顿豪电话再查邮件去向、原因
3。在给北京kun.yang@oracle.com发邮件说明情况然
4。很快得到美国回信说3周后会收到证书（其实一周就收到拉）
留地址时一定留上自己的电话不然可能还送不到（我8I很顺利收到就1周，谁知9I怎么搞的，第二重新次送的时候幸亏给我打电话才联系上，是送邮件的人找错地方拉！）
-by xie3000
参考：
------------------------------------------------------------------------
Kamus:《ocp完全指南》
xie3000: 长时间没收到证书处理流程 |
